Tuesday, May 5, 2020

Changing Tools for Healthy Relationships

Question: Discuss about the Changing Tools for Healthy Relationships. Answer: Introduction This report is aiming to understand the requirements of communication in interpersonal interactions and how to develop them. The report would start with a reflection that would cover the analysis of the results of five diagnostic tools Johari Window, Communication Style Questionnaire, Rathus Assertiveness Schedule, Interpersonal Communication Skills test and Listening Skills Test. After identification of the communication areas where I lack, a literature review would be carried out to help develop those skills, along with an action plan in the end. Diagnosis and Reflection Throughout our coursework, we have gone through various modules that have asked us to reflect on the findings and on what we have learnt. In this particular module,we were dealing with interpersonal communication and its styles. We had to identify our individual communication styles and where we lacked in it. Diagnosing my communication style showed me that I am highly assertive and aggressive. While expressing my needs, preferences and point of views I am always direct. However, I feel it is not the case that I give no thought to other peoples feelings. I am more assertive and I express in a way that is considerate of what others might be feeling. Being aggressive helps me in choosing and making decisions for others (Lerner et al., 2015). I try to be honest as much as possible, by being direct. I am self-enhancing and at the same time,I partake in situations where only I can win. I demand my own way, while feeling righteous and superior. Generally, the outcome of situations I partak e in are that my goals are achieved and my rights are upheld. My underlying belief system is that I have to protect myself. The assertiveness in my communication situations are that I choose and make decisions for myself (Reivich et al., 2013).I am caring and sensitive with my honesty while being direct. I am also self-respecting, self-expressive and straightforward. I try my best to convert win-lose situations into win-win ones with my compromising and negotiating skills. Most of the times I feel confident, self-respecting, goal-oriented and valued. At times, I also feel a sense of accomplishment. I do my best to make other feel valued and respected. It in turn makes other view me with respect, trust and understandwhere I stand. In any situation where I partake, the outcome is determined by above-board negotiation. I respect my individual rights as well as others. My underlying belief is that I have a liability to defendmy own rights. I have respect for others but not essentiallyfo r their conduct. Checking for my interpersonal communication skills, I found that I have an average level of insightfulness. My results indicated that I sometimes find it difficult to interpret the words and actions of other people and see things from their standpoint. It has at times, resulted in misunderstanding. Insight is a crucial part of interpersonal communication skills (Koprowska, 2014). What is more important is the ability to place myself in the shoes of other people and understand what they feel so that I can have a better comprehension of their feelings.I require a little bit more insight that would assist me in telling if someone does not understand what I am saying, or if they are feeling uncomfortable regarding any particular topic so that I can adjust my behavior accordingly. Even though I can normallyjudge what others are feeling and thinking comparatively well, there is still some room for improvement. There comes times when I end up paying more attention to the message I am puttin g across rather than the way it is received. With some time and experience, I would be able to improve my insight further. Listening is another side of the communication coin (Fiumara, 2013). Going through my listening skills outcomes, I understood that I am relatively good listener with average patience level. At the time of interacting with others if I wish to add anything to the conversation or just want to move the interaction along, I try my best to sit, listen and wait for my chance to contribute. My listening skills fluctuate occasionally, but most of the times I am tolerant. I have understood that I need to practice this trait of listening more, as it would assist me in decreasing the likeness of interrupting others or disrupt the flow of conversation if I need to make point of being patient. Perception of what other people think about me demonstrated to me that everyone perceive me as what I am, showing that I do not pretend. I look at myself as being adaptable to situations, friendly to people, independent and patient about my life. I also deem myself to be calm and sensible, which people do not agree with. On the other hand, I did not consider myself considerably caring and dependable, which other people think me to be. Very recently, I was part of two situations that showed the lack in my communication methods and the areas asking for improvement. I went to a restaurant recently and ordered steak, which was undercooked. The server came and asked me how my meal was and I ended up exploding and yelling at him about his inadequacies in terms of remembering about the order and demanded I get a free meal because of the poor service and incompetent wait staff. Another situation was when I held a hot utensil, even after I saw my sister indicating me from a distance not to touch it. Literature Review Communication, being an integral part of everyones life, is something that cannot be survived without. Both the forms of communication verbal and non-verbal start at birth and ends at death. Communication extends to transmitting of information and knowledge among one another, and at the same time relates to human beings in terms of relationships, families, companies and countries (Vertino, 2014).Effective communication plays an important role in improving the general quality of life. It helps establish a link between individuals, boosts morale and safety and promotes enhanced interpersonal communication as one of the key aspects of quality life (Rosenberg Chopra, 2015). Effective communication has various aspects, and while diagnosing my style of communication I found I lack significantly in the field of insightfulness and am overtly aggressive in my communicative approach. Infante Wigley (1986) stated that aggressive communication attributes include the utilization of physical or symbolic drive to crush a locus of assault that might incorporate someone else's body, material belongings, self-idea, positional perspectives, or practices. Rancer Avtgis (2006) founded the theory of aggressive communication, in which the stated that argumentativeness is a constructive trait, whereas aggressiveness is considered a destructive trait. Argumentativeness includes people displaying and protecting positions on disputable issues with the locus of assault being the situation of others. It is a proficient type of communication in which the utilization of levelheaded and nonthreatening messages are appraised as more viable and suitable than orally aggressive messages. Whereas, verbal aggressiveness is an incompetent type of communication that is viewed as less suitable than nonverbally aggressive messages(Nicotera et al., 2012).Verbal aggressiveness is thought to be disadvantageous to business outcomes (Nicotera Mahon, 2013). Indirect interpersonal aggressiveness is characterized by Levine et al. (2012) as incurring damage to others without the utilization of up close and personal communication. Rather, people fall back on vindictive communication acts, for example, spreading bits of gossip, selling out the confidences of others, keeping the spread of critical data to others, undermining the endeavors of others, and obliterating the individual property of others. Research on verbal aggressiveness has shown its negative effect in sentimental connections, companionship connections, and family connections (Neuendorf et al., 2015). Verbal aggressiveness has been demonstrated to be related with self-regard (Garofalo et al., 2016). Perceptions are a staggeringly imperative piece of making insight however are still just a single information indicate consider and ought to never remain solitary. An Insight is not an enunciated explanation of need. Insights are less obvious, immaterial, and idle. A concealed truth that is the aftereffect of over the top burrowing. Enunciated requirements are perfect for characterizing elements and advantages, yet don't prompt to insights that have the gravity to topple existing classes and make new ones. Easygoing perception and basically having information is insufficient. Insight definition takes work; it's an ability that requires inventiveness, ingenuity and profound thought to create. The most intense insights originate from thoroughness and genuine examination to interpret a lot of information into succinct and convincing discoveries. Any nonverbal conduct can possibly impart meaning (Broadbent, 2013). It's anything but difficult to commit errors in insight. Individuals generalization, they depend on perceptual sets, they submit attribution mistakes, and that's only the tip of the iceberg. The initial step to enhancing the perceptual capacities is to be aware of the insights. It is critical to know about an individual's perceptual inclinations, and aware of how those propensities may influence precise insight (LacknerKirchengast, 2015). The main thing they can do is to know themselves: Recognize their own particular inclinations toward predisposition. The second thing they can do is to concentrate on other individuals' qualities. They may perceive their gathering enrolments, however it's essential to regard every individual as a person. Third, they ought to check the precision of their insights. To a limited extent, this implies isolating elucidations from certainties. This additionally implies producing elective insights. They can test their insights for precision, now and again b y basically inquiring as to whether their insight is right. In conclusion, they ought to change their insights as fundamental. Now and then the insights are precise from the beginning, and different circumstances they basically aren't right. It's imperative to perceive and concede this.The procedure of interpersonal insight is perplexing and regularly oblivious. Bringing issues to light of people's regular perceptual propensities can help everybody turn out to be more skilful communicators by getting to be distinctly mindful of their own basic perceptual mistakes, and attempting to enhance them (Ingram et al., 2014). Great communication abilities are critical to accomplishment in life, work and connections. Without compelling communication, a message can transform into mistake, misconception, disappointment, or much debacle by being confused or inadequately conveyed (Evans, 2015). Communication is fruitful just at the point when both the sender and the beneficiary fathom comparative information. In today's extremely instructive and mechanical environment it has ended up being dynamically basic to have awesome communication capacities. While various individuals continue battling, the inability to grant enough will hold them down in their callings, and in social and individual associations. Great communication is the foundation of associations. Communication creates trust among colleagues that further prompts to great connections. Powerful communication speeds-up advance and efficiency of an association. Thusly, affiliations should stimulate communication among its people this ought to be conceivab le by sorting out little social events and get-togethers that give people time to visit with each other and share essential interests and considerations that, finally helpers in building unflinching associations among them as extra activities are similarly valuable for business (Keyton et al., 2013). The giant misconception of our circumstances is the supposition that insight will work with individuals who are unmotivated to change. Communication does not rely on upon language structure, or expert articulation, or talk, or explanation; yet on the enthusiastic setting in which the message is being listened. People can simply hear you when they are moving toward you, and they are not at risk to when your words are looking for after them. In fact, even the choicest words lose their vitality when they are used to overpower. Attitudes are the bona fide all the more fascinating techniques for expression (Dohmen et al., 2016). Action Plan Anybody can ace interpersonal communication. There are few individuals who are normally great at it. For a great many people, it requires cognizant exertion and practice to ace this expertise (Guirdham, 2014).Here is my action plan for six months to effectively improve my interpersonal communication skills: STEP TIMELINE Assemble input so I can know my qualities and shortcomings 3 weeks For any instance of interpersonal communication, masterminding out our approach early. Start in light of the other individual Try my best to place myself in their shoes and understand what might be their state of mind, sensitivities, and how they may get my words. Reasonable interpersonal communication can simply occur in case we fathom where the other individual may stand. 4 weeks The result of any discussion must be a "win-win," as not all results I longing are useful for the relationship. 2 week While realities cannot be the main concentration of my discussion, we require the convictions to keep the discourse as fair-minded as could be normal the situation being what it is. It is hard to decide anything if the sum total of what I have is "he said she said." 3 weeks I have to quiet down in the first place, and afterward speak with an open tone. This requires time, since our instinctual response is to take a guarded or hostile tone. An open tone can be one that assumes the best about. My openness and placidness will welcome the other individuals to tune in, and my tone will demonstrate that I am there to manufacture the relationship. 4 weeks Compelling interpersonal communication is a two way street. I should copy through portion of the exchange tuning in. We are now and again masterminded so much that all we focus on is talking. In that way, I can lose the group of onlookers quickly that way. Stop after a few sentences so the other party can respond. That way I can adjust my communication in view of how they respond. Here and there it takes less words than we might suspect to accomplish the "win-win" result. 4 weeks We can't control or change any other individual. This is a simple idea that is anything but difficult to overlook. After this work we put into organizing an interpersonal communication, there is no certification about how the other individual will respond. Everybody is in charge of their own behavior. Everything we can do is have our impact as well as can be expected, acknowledge whatever we get, and adjust our activities from that point. 4 weeks Conclusion In conclusion, the literature review covers the importance of the communication skills that are lacking as identified in the diagnosis and shows their development process. Based on the requirements of development, the action plan has been charted. References Broadbent, D. E. (2013).Perception and communication. Elsevier. Dohmen, A., Bishop, D. V., Chiat, S., Roy, P. (2016). Body movement imitation and early language as predictors of later social communication and language outcomes: A longitudinal study.Autism Developmental Language Impairments,1, 2396941516656636. Evans, L. (2015). Communication skills: A word to the wise.PS Post Script, (Jul 2015), 38. Fiumara, G. C. (2013).The other side of language: A philosophy of listening. Routledge. Garofalo, C., Holden, C. J., Zeigler?Hill, V., Velotti, P. (2016). Understanding the connection between self?esteem and aggression: The mediating role of emotion dysregulation.Aggressive behavior,42(1), 3-15. Guirdham, M. (2014).Work Communication: Mediated and Face-to-face Practices. Palgrave Macmillan. Infante, D. A., Wigley III, C. J. (1986). Verbal aggressiveness: An interpersonal model and measure.Communications Monographs,53(1), 61-69. Ingram, A., Peake, W. O., Stewart, W., Watson, W. E. (2014, January). Emotional Intelligence, Interpersonal Process Effectiveness, and Entrepreneurial Performance. InAcademy of Management Proceedings(Vol. 2014, No. 1, p. 15816). Academy of Management. Keyton, J., Caputo, J. M., Ford, E. A., Fu, R., Leibowitz, S. A., Liu, T., ... Wu, C. (2013). Investigating verbal workplace communication behaviors.The Journal of Business Communication (1973),50(2), 152-169. Koprowska, J. (2014).Communication and interpersonal skills in social work. Learning Matters. Lackner, B. C., Kirchengast, G. (2015, April). Communication and perception of uncertainty via graphics in disciplinary and interdisciplinary climate change research. InEGU General Assembly Conference Abstracts(Vol. 17, p. 2240). Lerner, J. S., Li, Y., Valdesolo, P., Kassam, K. S. (2015). Emotion and decision making.Annual Review of Psychology,66, 799-823. Levine, T. R., Kotowski, M. R., Beatty, M. J., Van Kelegom, M. J. (2012). A meta-analysis of traitbehavior correlations in argumentativeness and verbal aggression.Journal of Language and Social Psychology,31(1), 95-111. Neuendorf, K. A., Rudd, J. E., Palisin, P., Pask, E. B. (2015). Humorous communication, verbal aggressiveness, and fatherson relational satisfaction.Humor,28(3), 397-425. Nicotera, A. M., Mahon, M. M. (2013). Between rocks and hard places: Exploring the impact of structurational divergence in the nursing workplace.Management Communication Quarterly,27(1), 90-120. Nicotera, A. M., Steele, J., Catalani, A., Simpson, N. (2012). Conceptualization and test of an aggression competence model.Communication Research Reports,29(1), 12-25. Rancer, A. S., Avtgis, T. A. (2006).Argumentative and aggressive communication: Theory, research, and application. Sage. Reivich, K., Gillham, J. E., Chaplin, T. M., Seligman, M. E. (2013). From helplessness to optimism: The role of resilience in treating and preventing depression in youth. InHandbook of resilience in children(pp. 201-214). Springer US. Rosenberg, M., Chopra, D. (2015).Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships. PuddleDancer Press. Vertino, K. (2014). Effective Interpersonal Communication: A Practical Guide to Improve Your Life.OJIN: The Online Journal of Issues in Nursing,19(3).

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